CHAPTER ONE
GONE
Sitting at the desk behind my open laptop in front of the freshly
painted, sunny, pastel walls, the sound of a pressure washer
hummed outside and the smell of new leather drifted in from the
garage bay adjacent to me. It was September 17, 2018, around 10
a.m. on a Monday. I was taking a short break from training our
very first manager, Norman, who was ten years or so my senior. I
spent a few hours helping him become acquainted with our
business, and his new role as he was just getting started. Running
a company had been a lot of work for my husband and me.
Twenty years earlier, we started an auto detailing business, doing
everything from washing, waxing, polishing, and steam cleaning
to window tinting, graphics, and leather repair. We were so good
at “details” that we ended up with clients who had us work on
their boats, RVs, and even airplanes! Finally, two decades of
determination and good decisions later, we were stepping up in a
new direction and taking some of the burden of management off
our shoulders.
As I gave Norman time to practice what he’d been taught, I
opened my computer to do a routine check of our bank accounts.
I scanned over the list of transactions and everything looked
good. I would reconcile it all later, but for now, this quick glance
sufficed. Nothing out of the ordinary, we were in the black;
always a good thing. Next, I did a spot check of the other
accounts we shared with each of our three adult children. All of
them (ages 24, 21, and 20) were still living with us, even though
the two boys were currently away from home, and all of their
bank accounts still had my name on them. Preston, our oldest
child, was studying at a health and wellness center in north
Alabama, five hours away, while Luke, our youngest, had just
taken a new job in California aft er a long internship specializing
in musculoskeletal health.
I randomly clicked one of the children’s bank accounts to do a
quick inspection and make sure everything looked good. We had
recently been victims of fraud, with a major purchase being made
from my account by someone transferring money from my son’s
account to mine, since they were all linked. Another time,
fraudulent charges were made on my daughter Victoria’s account,
so I was vigilant in watching for anything suspicious.
Scanning my daughter’s account, I immediately saw something
strange. The dollar amounts were small and there were three, but
what it was for, had me questioning. I grabbed my cell and called
her, knowing she would be going to work soon, if she hadn’t left
already. No answer. She would often ignore my calls, which
frustrated me, but she barely responded to anything I’d say in
person, much less over the line, so I texted her:
Victoria, I think there may be more fraudulent charges on your
account. You need to check on it!
I had been advised by the bank that criminals always try small
charges first to see if they will go through (and are likely
something you won’t notice), then they hit you with the big ones,
as had been the case with the fraudulent activity on my account.
The three charges that had me questioning were from Uber.
Victoria wouldn’t have any reason to take an Uber anywhere. She
has a car, unless it was broken down. But why not just ask us to
help with it, or to drive her to work?
I waited. No answer. I looked at my watch. She should be leaving
for work any minute. Victoria was a fitness trainer at our local
gym where we all had memberships just minutes from our home.
I was sure she was supposed to be there at 10:30 a.m. It only
takes four minutes to get to her job from here. Here, at our
business. It was also our home. We had the good fortune to work
from home. It wasn’t what I had planned or dreamed of, but
neither were other parts of my life. Things don’t always turn out
how you’ve planned, but I was grateful that we had a business
that allowed us the ability to raise our family where we could
provide a good living for them, as well as keep a close eye on
them, where we could be there for them when they needed us.
Myself, I was a latchkey kid, where I came home to an empty
house, and took care of myself and my younger brother until my
mom came home from work. Th at was not unlike most kids
whose parents were divorced. My stepfather abandoned us and
left my mother to raise our family all on her own, performing the
role of both mother and father. So, she had to abandon being the
stay-at-home mom that she was for the first thirteen years of my
life. It was all she ever wanted to be, and it had to be given up for
our survival.
So, I was grateful my kids didn’t have to do that. They had not
one, but both parents at home, when they came in from school,
every single day of their lives. Fortunate and rare. That was one
of the pros, and there were cons, like living at work and not being
able to truly separate from it. Not having a “normal” home in a
neighborhood where the kids could play and make friends down
the street. But it came with the territory, and you can’t have it all.
Victoria certainly had made it known that she disapproved. “It’s
so embarrassing,” she commented one day. “When I get off the
bus in front of the house and people are like, ‘You live at a
business?” “Well, it has given you nice things. And we’re able to
be home with you when you get home from school,” I responded.
“That’s important.” And it was a nice home with a four car garage
that we ran the business from. Our kids also had built-in jobs
when they got older. When they were little, we paid them for
every tire they shined and when they became teenagers, they
worked with us in the shop to pay for their first cars, us matching
each dollar they put towards the purchase. We taught them a
strong work ethic and all enjoyed working together.
With still no answer, I decided to just walk inside the house and
tell her. I got up from my desk and walked out of the garage
passing by her “It’s Green O’clock” colored Ford Mustang. She
wanted a Mustang since she was nine years old because it had the
“horsey” on the front. Victoria had a thing for horses, and all
animals, growing up. Recently, she had her car painted that color
and won first place in a car show competition. Since her father
was a car guy, and we own a car business, we had one of our
business partners do the paint job, which she paid for. It was her
idea to go to the show to celebrate her twenty-first birthday, as
she and her dad enjoyed going to them together.
She’s still here, I thought, as I walked past the car, and past my
husband, quickly telling him what I had learned as I made my
way up the steps to the front of the house. I went inside to her
room, calling her name. She wasn’t there. I went through the
house and outside into the backyard. Victoria was nowhere. It was
10:30 a.m.... time for her to be at work.
I walked back out to the front of the house where her dad had
started her car. “It’s working fi ne,” he said as he pulled it over to
the other side of the house. Her car was here, but she wasn’t. Why
would she take an Uber when her car was working fine? And why
wouldn’t she have asked us if she needed help? Again, the
questions were running through my head, trying to make sense of
it. Our daughter didn’t go anywhere but to work and back home.
She didn’t socialize much and wasn’t the outgoing type. She was
a homebody like me. She mostly stayed in her room all the time.
It had been that way all growing up. Even now after high school,
she was quiet and reserved and stayed to herself.
“She’s not here. Why would she take an Uber to work if her car is
here and working?” I asked my husband. I was really confused
now. “Where would she take an Uber? I’m going to her work to
see if she’s there,” I told him. “Where else could she be? I’ll let
you know what I find out,” I said walking to my car.
He nodded, also puzzled and concerned.
I drove a short distance to the traffic light and took a right. Being
a personal trainer was Victoria’s dream job. Both she and her
younger brother, Luke, worked there together. He had gotten the
job first and when he left for his internship, she became the
trainer and used her knowledge of nutrition to help the people she
trained.
We were proud of her. Victoria loved this job. She loved
fitness and nutrition. Here she was able to do both, and she was
making a difference in people’s lives. Best of all, it was also
helping her. She was overcoming being shy and introverted and
really seemed to enjoy it even though talking to people was hard
for her. Victoria was growing as a person, and it was good. Very
good. She had been there for almost a year now, and we often
told her how positive it was for her.
As I turned into the parking lot of the gym, I began to calm
myself. I mean, she was at work. Why was I worried? Why was I
so worked up? She would be there. Maybe she just made a friend,
and they wanted to ride to work together. That would be
wonderful! She didn’t have any close friends. I knew I would be
relieved once I saw her inside, I just had to find out why she had
not driven her working car there. I opened the door and walked
inside.